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Velamont
Meditation for Professional Success

Privacy Policy

Your privacy matters to us at Velamont

Last Updated: January 15, 2025

Introduction

Welcome to Velamont, your trusted partner in meditation and personal development. We understand that your privacy is fundamental to your peace of mind, especially when exploring mindfulness and work-life balance solutions. This comprehensive privacy policy explains how we collect, use, protect, and manage your personal information when you engage with our meditation platform and learning programs.

At Velamont, we believe that transparency builds trust. This policy covers all aspects of our data practices, from the moment you first visit our website to your ongoing journey with our meditation courses and workplace wellness programs. We're committed to maintaining the highest standards of data protection while providing you with exceptional learning experiences.

Our Commitment

We never sell your personal data to third parties. Your meditation journey and learning progress remain private and secure with us.

Information We Collect

Understanding what information we collect helps you make informed decisions about sharing your data with us. We collect several types of information to provide you with personalized meditation experiences and effective learning programs.

Personal Information You Provide

  • Name and email address when you register for our meditation programs
  • Phone number and professional details for workplace wellness consultations
  • Payment information processed securely through our encrypted systems
  • Communication preferences and learning goals you share with us
  • Feedback and testimonials you choose to provide about your meditation journey
Data Category Purpose Retention Period
Account Information Course access and progress tracking Duration of membership plus 2 years
Usage Analytics Improving meditation content and user experience 24 months from collection
Communication Data Customer support and program updates 3 years or until you unsubscribe

How We Use Your Information

Your personal information serves specific purposes that directly benefit your meditation and learning experience. We use your data thoughtfully and purposefully, always keeping your best interests in mind.

  • Personalizing your meditation programs based on your stress levels and work schedule
  • Sending you relevant course updates and new meditation techniques that match your interests
  • Providing customer support when you need assistance with your learning journey
  • Processing payments securely and managing your subscription preferences
  • Analyzing usage patterns to improve our meditation content and platform functionality
  • Complying with legal requirements and protecting against fraud or misuse

We believe in using technology to enhance your meditation experience, not to overwhelm you with unnecessary communications. Our automated systems help us understand which meditation techniques work best for different types of workplace stress, allowing us to recommend the most effective practices for your specific situation.

Data Sharing and Third Parties

Transparency about data sharing is crucial to maintaining your trust. We work with carefully selected partners who help us deliver exceptional meditation and learning experiences while maintaining strict data protection standards.

Service Providers We Work With

Payment processors for secure transactions, email service providers for course communications, and analytics tools to improve our meditation content. All partners sign strict data protection agreements.

We never share your meditation progress, personal goals, or learning preferences with marketing companies or data brokers. When we do share information with service providers, it's limited to what's necessary for delivering our services. For example, our payment processor only receives the information needed to process your subscription, and our email service only accesses contact information for sending course updates you've requested.

In rare circumstances, we may be required to share information to comply with legal obligations, such as responding to court orders or protecting against fraud. However, we'll always notify you of such requests unless legally prohibited from doing so.

Your Privacy Rights

You have significant control over your personal information and how we use it. Understanding these rights empowers you to make informed decisions about your data and your meditation journey with us.

Rights You Can Exercise

  • Access your personal data and download a copy of all information we hold about you
  • Correct any inaccurate or incomplete information in your profile
  • Delete your account and all associated personal data from our systems
  • Restrict processing of your data for specific purposes while keeping your account active
  • Object to certain uses of your information, such as marketing communications
  • Port your data to another service provider if you decide to leave Velamont

Exercising these rights is straightforward. Simply contact us using the information provided at the end of this policy, and we'll process your request within 30 days. We may ask for identity verification to protect your data from unauthorized access, but we'll never charge fees for processing legitimate requests.

Remember that some rights may have limitations. For instance, we might need to retain certain information for legal compliance or to complete transactions you've initiated. We'll always explain any limitations and work with you to address your concerns while meeting our legal obligations.

Data Security Measures

Protecting your personal information is a top priority at Velamont. We implement multiple layers of security to safeguard your data from unauthorized access, loss, or misuse. Our security approach combines technical, administrative, and physical safeguards.

All data transmission between your device and our servers uses industry-standard SSL encryption. We store your personal information on secure servers protected by firewalls and access controls. Our team receives regular security training, and we conduct periodic security audits to identify and address potential vulnerabilities.

Security Technologies We Use

256-bit SSL encryption for data transmission, secure password hashing, regular security monitoring, and automated backup systems to prevent data loss.

Despite our comprehensive security measures, no system is completely immune to threats. If we ever experience a data breach that affects your personal information, we'll notify you promptly and provide clear information about what happened, what data was involved, and what steps we're taking to address the situation.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website and learning platform. These small files help us remember your preferences, understand how you use our services, and provide personalized meditation recommendations.

Types of Cookies We Use

  • Essential cookies that enable basic website functionality and secure login
  • Performance cookies that help us understand which meditation content is most popular
  • Functional cookies that remember your language preferences and course progress
  • Analytics cookies that provide insights into user behavior and platform improvements

You can control cookie settings through your browser preferences. However, disabling certain cookies might limit your ability to access some features of our platform. We recommend keeping essential cookies enabled to ensure smooth operation of your meditation programs and learning progress tracking.

International Data Transfers

As a meditation platform serving users globally, we may transfer your personal information across international borders to provide our services effectively. We ensure that all international transfers comply with applicable data protection laws and maintain the same level of protection as your data receives in India.

When we transfer data internationally, we use approved transfer mechanisms such as Standard Contractual Clauses or adequacy decisions. Our international service providers are contractually bound to protect your data according to the same standards we maintain, regardless of their location.

Children's Privacy Protection

Velamont's meditation and workplace wellness programs are designed for adults aged 18 and older. We do not knowingly collect personal information from children under 18 years of age. If you're under 18, please do not provide any personal information through our website or services.

If we discover that we've inadvertently collected information from someone under 18, we'll delete it immediately. Parents or guardians who believe their child has provided personal information to us should contact us right away so we can remove the information from our systems.

Policy Updates and Changes

This privacy policy may be updated periodically to reflect changes in our practices, services, or legal requirements. We'll notify you of significant changes through email or prominent notices on our website. The "Last Updated" date at the top of this policy indicates when the most recent changes were made.

We encourage you to review this policy periodically to stay informed about how we protect your information. Continued use of our services after policy updates indicates your acceptance of the revised terms. If you disagree with changes, you can exercise your right to delete your account and data.

Contact Us About Privacy

Questions about this privacy policy or how we handle your data?

Email: [email protected]

Phone: +91 9990 188 161

BUS STOP, 63/135, Kaliamman Koil St
Elango Nagar, Virugambakkam
Chennai, Tamil Nadu 600092, India

We're committed to addressing your privacy concerns promptly and transparently.